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Track 1 - The Connoisseur's
Conclave :
This session will be addressed
by the CEOs, top professionals and experts from the all-pervading Enterprise
Application industry (eERP, Supply Chain Management, Customer Relationship
Management, Data warehousing and Mining) from India and overseas. They would
deliberate on the critical managerial issues and ways to maximize a company's
ROI, on its investment in Enterprise Application.
Track 2 - erp – Inter
Enterprise Software Solution :
This track will provide
professionals in the manufacturing industries with the critical information
they need to be successful, by using the innovative technologies and strategic
solutions required to optimise their business enterprise--from process modelling,
manufacturing information systems, advanced control, and on-line optimisation
to production management/planning, and supply chain technologies and services.
It will include management & enabling technologies, industry specific solutions,
and panel discussions.
Track 3 - Supply Chain
Management :
This track will address
& offer opportunities to compare, evaluate, select the right manufacturing
and supply chain software solution. This session will cut through the clutter
and target products and services that can make a difference where it matters
most – the bottom line. It will include management & technology issues and
panel discussions.
Track 4 - Customer Relationship
Management :
This track will address
CRM in its totality. In short it is about effectively and profitably managing
customer relationships throughout the entire lifecycle. In the rapidly expanding
world of e-Commerce, there is a new generation of empowered customers emerging
who demand immediate service with the personalized touch. The track will comprise
management and technology issues and panel discussions.
Track 5 - Data Warehousing
and Mining :
This track will educate
the attendees on how to maximize the business value of a company's data warehouse
through Business Intelligence Solutions. It will include management and technology
issues and panel discussions.
Track 1 -
The Connoisseur's Conclave - (ERP, SCM, CRM, DWM) :
Addressed by the CEOs,
top professionals and experts from the all-pervading Enterprise Application
industry (ERP, Supply Chain Management, Customer Relationship Management,
Data warehousing and Mining) from India and overseas, this powerful session
will cover extensively the critical managerial issues, and ways to maximize
a company's ROI, on its investment in Enterprise Application.
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Track 2 -
ERP Vision 2000 : Inter Enterprise Software Solution :
erp vision 2000, is a
major event that will focus on Optimising the Manufacturing Enterprise. This
event will provide professionals in the manufacturing industries with the
critical information they need to be successful by using the innovative technologies
and strategic solutions required to optimise their business enterprise--from
process modelling, manufacturing information systems, advanced control, and
on-line optimisation to production management/planning, and supply chain technologies
and services.
Attendees would include
:
- All customers and partners
- All professionals within
the process manufacturing industries
- From CEOs to engineering,
IT and manufacturing managers, to process engineers and IT professionals
Key professionals in supply chain, electronic commerce, corporate management,
information technology, sales and marketing, distribution management, strategic
development, manufacturing and materials, logistics management and product
management.
Industry Scope :
- Automotive
- Banking
- Chemicals
- Consumer products
- Engineering and construction
- Health care
- Higher education
- High technology
- Insurance
- Media
- Mill products
- Oil and gas
- Pharmaceuticals
- Public sector
- Retail
- Telecommunications
- Transportation
- Utilities
Suggested topics :
I. Management - Business
and Enterprise Strategies for the new millennium
- Managing Change / Changing
Organization
- The Impact of the
Internet and e-Commerce on the Process Manufacturing Industries
- Techno Strategies:
Maintaining and Sustaining Competitive Advantages
- Portals, Application
Service Providers, and Internet Collaboration for the Process Industries
- Capitalizing on the
Power of Business Portals and Marketplaces
- Overview of the Role
of Design and Engineering Technologies
- The Importance and
Value of Modelling and Simulation as Core Integrating Technologies
- Asset Optimisation
Through Design and Engineering Technologies
- The Value Proposition
for Integration
- Building and Selling
the Smart Manufacturing Business Model
- Trends in Modelling
for Greater ROI and Extended Life Cycle Benefits
- Sustaining Competitive
Advantage through Technology and Product Innovation
- Knowledge Management
in Innovation and R&D
- Linking the Plant with
ERP: The Path to Maximizing Your IT Return
- Connecting Supply
Chain and Business Value with Manufacturing Systems
- Emerging Management:
Rules for Integrating Supply Chain and e-Business
- Extended Supply Chain
Optimisation: Business Transformation Opportunities
- Theory and Practice
–How Process Manufacturers Are Leveraging IT to Help the Bottom Line
- Integrating IT in
Process Automation Strategies
- Information Technology
Product Management Using a Life Cycle Model
- Theory and Practice
– How Process Manufacturers Are Leveraging IT to Help the Bottom Line
- IT Outsourcing in the
New Millennium II. Industry Specific Solutions
II. Industry Specific
Solutions
- Chemical
- Consumer Packaged Goods
- Life Science
- Mining and Metallurgy
- Petroleum
- Polymer
- Paper & Pulp
- Speciality
- Chemicals
- Utility
II. Enabling Technologies
Solutions
- Control and Operations
Technologies
- Manage & Supply Chain
Technologies
- Modelling and Design
Technologies
- Plant Integration
and Enterprise Optimisation Technologies
- Software Technologies
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Track 3 -
Supply Chain Management :
Effective supply chain
management enables you to make informed decisions along the entire supply
chain, from acquiring raw materials to manufacturing products to distributing
finished goods to the consumer.
It presents the opportunity
to compare, evaluate, select the right manufacturing and supply chain software
solution. This session will cut through the clutter and target products and
services that can make a difference where it matters most – the bottom line.
Attendees would include
:
This conference
is designed specifically for professionals who are directly responsible for
key functions in the supply chain, including :
- Distribution
- Manufacturing and Operations
- New Product Development
- Research & Development
- Marketing
- Sales
- Information Technology
- Finance and Accounting
- Transportation and
Distribution
- Food and Beverage
Suggested topics :
- Supply chain strategies
- SCM
- Supply chain tools
- How Fit Is Your Manufacturing
and Supply Chain Software
- Test drive the hottest
manufacturing and supply chain solutions
- Capitalizing on the
Value of Your Supply Chain through Rapid, Robust, Rewarding Implementation
- Integrating your supply
chain
- The 3Cs: A proven
alternative to MRP II for optimising Supply Chain Performance
- Advanced Supply Chain
Management: How to build a sustained competition
- Business logistics
Management: Planning, Organising, and Controlling the Supply Chain
- Logistics and Supply
Chain Management: Strategies for reducing cost and improving service
- ERP v/s SCM
- A Framework to Design
and Manage Supply Chains
- Rapid Implementation
- The power of metrics
for benchmarking, diagnosis and integration
- Analysing key variables,
control levers, and critical tradeoffs
- The importance of
cross-functional approaches and teams
- The emerging role
of the Internet
- Building partnerships
with customers and suppliers
- The value of upstream
factory flexibility
- Achieving variety
in the marketplace without complexity in the factory
For a broader business
perspective, you'll share viewpoints with your peers in other industries,
and you'll have a chance to review industry case studies from those who have
already been through the process. You will explore:
- Important control levers
for supply chains
- Common pitfalls in
operating supply chains
- How to cope with uncertainties
in supply chains
- "Good" and "bad" metrics
for supply chains
- Evaluating new networks
for supply chains
- Diagnostics for supply
chain performance
- Opportunities for
improved supply chain management
- Inventory/service tradeoffs
- Product re-design
and new product development - key leverage points
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Track 4
-
Customer Relationship Management :
CRM is a comprehensive
approach which provides seamless integration of every area of business that
touches the customer - namely marketing, sales, customer service and field
support-through the integration of people, process and technology, taking
advantage of the revolutionary impact of the Internet. CRM creates a mutually
beneficial relationship with your customers.
CRM in short is about
effectively and profitably managing customer relationships throughout the
entire lifecycle. In the rapidly expanding world of e-Commerce, there is a
new generation of empowered customers emerging who demand immediate service
with the personalized touch.
Attendees would include
:
- Top Management, Sales
& Marketing Executives & Managers
- IS/IT Executives and
Management
- CRM Project Leaders
and Data Mining Management
- Vendors, Systems Integrators,
Consultants, Investors
Suggested topics :
- Learn more on CRM solutions,
which enables you to build more productive and intimate relationships with
your customers and business partners
- Build an effective
customer relationship management capability
- How to retain your
customers and win new ones in this new world, monitor, track and act on
every customer interaction across all touch points.
- Integrate all applications,
information and value-added services via customer and employee portals.
Integrating CRM with e-commerce
- . Integrating across
all customer touch points
- Integrating the front
office and back office
- Integrating unstructured
and structured information and processes
- Integrating heterogeneous
internal and external systems
- CRM -Developing a
enterprise-wide strategy
- E-Customers: The changing
role of technology in a world where the customer = is king
- Introduction to CRM.
What is CRM? How do you apply CRM strategies? What are the business benefits?
- A Framework for CRM
implementation
- 'Best Practices' overview
in Customer Relationship Management across different industry sectors
- Prioritising CRM processes
for maximum value delivery
- A practical approach
to implementing an e-Business strategy
- The use of CRM in a
multi-distribution strategy
- An overview of the
architecture of multi-channel approach to CRM
- Customer service delivery
as a knowledge management cycle
- Sales and Support
via Customer Contact Centres
- World's best practices
in electronic service delivery
- The Creation of the
Customer Contact Centre The Customer Relationship Revolution - A methodology
for creating loyal customers
- Debate and present
the industry's view of key CRM strategy issues
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Track 5 -
Data Warehousing and Mining :
How Smart Are Intelligent
Web Houses
A report has been opening
eyes in the online marketing industry. It shows that even in the generally
tech-savvy world of online retailers worldwide, only 22 percent of companies
manage to make productive use of the consumer click stream data (the interactions
of an individual consumer with a retailer's Web site) available to them. It
also concludes that the payoff from a focused and well-executed data mining
operation can be significant in the relationship between businesses and customers.
Suggested topics :
- How to Build a Sustainable
Data Warehouse and BI Infrastructure
- How to Maximize the
Business Value of Your Data Warehouse through Business Intelligence Solutions
- Data Analysis & Logical
Data Modelling For The Data Warehouse
- Data Mining: Evaluating
Methods and Tools
- The basic principles
of data mining
- The different methods
of data mining and their comparison
- How to prepare raw
data for data mining
- How to analyse and
validate the results
- What questions data
mining can answer
- DW Database Design
Alternatives - develop a strong vocabulary and understanding of data mining
terminology
- What are the commercial
products available and how to evaluate them
- Refinement of Logical
Data Model
- Determine the importance
of the interpretation of results and how to avoid pitfalls in the interpretations
- A Perspective on the
Business Problem
- Statistical Approaches
- Rule Based Systems
- Data Architecture Components
- Data Warehousing:
the key data management issue that has lead to Data Warehousing: the desire
for a "Single Version Of The Truth." Learn the technique of Entity-Relationship
Modelling, which ensures that the data in their Data Warehouse will be correct,
consistent, understood and shared.
- Issues beyond the
well-established environment of data warehousing and mining to look at the
impact of analytical applications, information portals, and e-business on
the world of business intelligence.
- Self Organizing Systems
- Evolutionary Computation
Methods
- Hybrid Systems
- Data Requirements
and Preparation
- When To Use Which
Method
- Interpretation of
Results
- A Comparison of Products
And Tools
- The Challenge For
Data Mining
- What are the pitfalls
and how to avoid them
- Learn how to evaluate
data mining methods and tools - Make the right choice the first time!
- Learn how data mining
can help you to make better business decisions by finding information hidden
in your data
- Basic Logical Data
Model
- Introduction to Data
Warehousing & Data Warehouse Environment Mining
- Fully Attributed Logical
Data Model
- Data Warehouse Data
Model
- Neural Networks
- Data Analysis
- Data Mining: Evaluating
Methods and Tools - An Introduction to the Methods, Applications, Tools,
and Techniques, designed to offer attendees a strong data mining vocabulary
and understanding of how various methods and tools apply to different kinds
of data intensive problems. It covers the subject of Data Mining ground,
up.
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