Tentative structure for the Parallel Vertical Tracks:

Vision and Strategy for the Financial Services Industry
Web Service and Internet Standards
Cash Flow & Customer Flow: CRM in Financial Services
Basic Principles of Financial Supply Chain Management
Integrating Enterprise Information Assets to Maximize ROI
E-Learning
A Success Story - Case Study


Integrating Enterprise Information Assets to maximize ROI
Creating Global Supply Chain Visibility
eProcurement vs Vendor Development
Wireless e-logistics
Logistics & Supply Chain Management: Strategies for reducing cost and improving science
CRM: A Strategic approach
Knowledge Management Solutions & Technology
A Success Story - Case Study


Driving Operational Excellence in Enterprise Asset Management
Customer-Centric E-Business
Supply Chain Management: Business Benefits & ROI
Web Service & Internet Standards
A Success Story - Case Study


Accelerating value growth
Operational, Analytical & Collaborative CRM
Wall-to-Wall Integration of the Sales Network in the Telecom Industry
Sales and Support via Customer Contact Centres
A Success Story - Case Study

Benefiting from Global Retail
From E to Business: Maximizing Return on Assets
Using CRM to Shape the Branding Experience
Understanding the push to Consumer-Driven Supply Networks
KM
A Success Story - Case Study


Business Drivers for Manufacturing and Supply chain
Business value from integration and standardization across the Chemical Industry
Technology to transform your business into an e-business
Connecting Supply Chain and Business Value with Manufacturing Systems
Driving Operational Excellence in Production Management
Customer Interaction & CRM
Achieving Customer Success with Solution ramp-up
Developing a High- Performing Supply Chain
Knowledge Management in Innovation & R&D
A Success Story - Case Study


Technology to transform your business into an e-business
Self-Service CRM Strategies: Online and Offline Strategies
Basic Principles of Supply Chain
KM Solutions & Technologies
A Success Story - Case Study


Overall Conference Sponsors Overall Conference Sponsor Overall Conference Sponsor

Overall Vertical Track Sponsor Overall Vertical Track Sponsor

Management Track Sponsor Management Track Sponsor

Distribution, Logistics & SMEs Track Sponsor ERP II & SCM Sponsor Official CRM Partner