Keynote
Address: Enterprise Killer Applications 2010 and Beyond
Speaker: Andy Kyte - Research VP, Gartner
"ERP, CRM, SCM - is that it? Is the enterprise applications portfolio full? Certainly not - the convergence of continued global competition, new business models and technology innovation will give birth to new, mission-critical systems. Many of these killer applications of the future already exist in embryonic form - learn how to spot them and nurture them, and which infrastructure and architecture investments will be likely to support successful early adoption.
Client Issues: What types of enterprise business processes still have potential for substantial improvements in efficiency and effectiveness from the deployment of IT-enabled solutions? What could be the enterprise killer applications of 2010? What investments should enterprise management be making today in order to realise the business benefits potential offered by the new killer applications?"
Speaker: Andy Kyte - Research VP, Gartner
"ERP, CRM, SCM - is that it? Is the enterprise applications portfolio full? Certainly not - the convergence of continued global competition, new business models and technology innovation will give birth to new, mission-critical systems. Many of these killer applications of the future already exist in embryonic form - learn how to spot them and nurture them, and which infrastructure and architecture investments will be likely to support successful early adoption.
Client Issues: What types of enterprise business processes still have potential for substantial improvements in efficiency and effectiveness from the deployment of IT-enabled solutions? What could be the enterprise killer applications of 2010? What investments should enterprise management be making today in order to realise the business benefits potential offered by the new killer applications?"
Global Sourcing & IT Services - Trends, Players & Opportunities
Speaker: Craig Baty - Group VP & Chief of Research, Gartner
Buddy: Ravi Datar - Principal Analyst, Gartner
"This presentation introduces the Global IT Services and Sourcing market, and examines the market opportunities, challenges, global players, and the size of the market on a region by region basis. It concludes with recommendations for those Indian companies seeking a greater foothold in the international IT Services market.
Client Issues: What is The Size of the Global and Local IT Services
Opportunity by segment and who are the key players? What are the global key issues and IT Services needs? What must Indian Service providers do to compete on the world stage?”
Speaker: Craig Baty - Group VP & Chief of Research, Gartner
Buddy: Ravi Datar - Principal Analyst, Gartner
"This presentation introduces the Global IT Services and Sourcing market, and examines the market opportunities, challenges, global players, and the size of the market on a region by region basis. It concludes with recommendations for those Indian companies seeking a greater foothold in the international IT Services market.
Client Issues: What is The Size of the Global and Local IT Services
Opportunity by segment and who are the key players? What are the global key issues and IT Services needs? What must Indian Service providers do to compete on the world stage?”
Business Intelligence - The road ahead
Speaker: Amrish Rau - General Manager-India, Teradata Division
Speaker: Amrish Rau - General Manager-India, Teradata Division
“The 6 key business issues that drive Sourcing decisions”
Speaker: Michele Caminos - VP & Team Manager, Gartner
Buddy: Ravi Datar - Principal Analyst, Gartner
"Enterprises globally are moving toward extensive sourcing. However, the path to success is studded with complex decisions. In this environment, how should the enterprise dynamically maintain the right combination of internal and external resources that are needed to support changing business objectives? This presentation identifies the six business perspectives that must be taken into consideration to drive sourcing decisions and provides insights to Indian service providers on buyer thinking in this respect.
Client Issues: What are the six key business perspectives that drive
sourcing decisions? How should sourcing decisions be made? What are the management and governance implications of sourcing decision processes?"
Speaker: Michele Caminos - VP & Team Manager, Gartner
Buddy: Ravi Datar - Principal Analyst, Gartner
"Enterprises globally are moving toward extensive sourcing. However, the path to success is studded with complex decisions. In this environment, how should the enterprise dynamically maintain the right combination of internal and external resources that are needed to support changing business objectives? This presentation identifies the six business perspectives that must be taken into consideration to drive sourcing decisions and provides insights to Indian service providers on buyer thinking in this respect.
Client Issues: What are the six key business perspectives that drive
sourcing decisions? How should sourcing decisions be made? What are the management and governance implications of sourcing decision processes?"
"Next generation Outsourcing Deals”
Speaker: Jim Longwood, Gartner
Buddy: Sujay Chohan - VP & Research Director, Gartner
"Many organizations are moving into second generation outsourcing deals. Over the next few years a significant proportion of these deals will be reviewed renegotiated or re-tendered. Best practices have evolved and many lessons have been learnt locally and globally that can be leveraged to build better deals.
Client Issues: How has outsourcing evolved, and what lessons did we learn along the way? What are the critical success factors in leveraging win-win, second generation outsourcing deals? What guiding principles are applicable, and what additional risks are involved?"
Speaker: Jim Longwood, Gartner
Buddy: Sujay Chohan - VP & Research Director, Gartner
"Many organizations are moving into second generation outsourcing deals. Over the next few years a significant proportion of these deals will be reviewed renegotiated or re-tendered. Best practices have evolved and many lessons have been learnt locally and globally that can be leveraged to build better deals.
Client Issues: How has outsourcing evolved, and what lessons did we learn along the way? What are the critical success factors in leveraging win-win, second generation outsourcing deals? What guiding principles are applicable, and what additional risks are involved?"
"Leading
Global Virtual Teams”
Speaker: Craig Baty - Group VP & Chief Research, Gartner
Buddy: Ravi Datar - Principal Analyst, Gartner
"Most multinational and pan-regional organisations have staff working in offices remote from HQ. Of course, most multinationals have developed effective means of managing workforces in their own country of origin, but attempts to overlay these practices on other more remote workforces without thorough research and planning will result in disaster. The first challenge of managing non-local remote staff is that posed by sheer distance from head office. Overlaid on this challenge are issues of language, culture, religious practices and working rules. Assuming that HQ can develop appropriate practices to handle these issues, the use of appropriate technology to facilitate remote management raise yet another set of challenges. This presentation will look at some of these issues in depth and provide advice on how to lead virtual teams globally.
Client Issues: What is a Virtual Team? What are the Top 10 Rules for
Effectively managing remote staff? What role does Technology play in
managing remote AP/J Staff?"
Speaker: Craig Baty - Group VP & Chief Research, Gartner
Buddy: Ravi Datar - Principal Analyst, Gartner
"Most multinational and pan-regional organisations have staff working in offices remote from HQ. Of course, most multinationals have developed effective means of managing workforces in their own country of origin, but attempts to overlay these practices on other more remote workforces without thorough research and planning will result in disaster. The first challenge of managing non-local remote staff is that posed by sheer distance from head office. Overlaid on this challenge are issues of language, culture, religious practices and working rules. Assuming that HQ can develop appropriate practices to handle these issues, the use of appropriate technology to facilitate remote management raise yet another set of challenges. This presentation will look at some of these issues in depth and provide advice on how to lead virtual teams globally.
Client Issues: What is a Virtual Team? What are the Top 10 Rules for
Effectively managing remote staff? What role does Technology play in
managing remote AP/J Staff?"
Panel
Discussion on BPO (Theme will be communicated seperately)
Speaker: Sujay Chohan - VP & Research Director, Gartner & Michele Caminos - VP & Team Manager, Gartner
A Panel Discussion involving Gartner Analysts and leading practioners in the Indian BPO industry.
Speaker: Sujay Chohan - VP & Research Director, Gartner & Michele Caminos - VP & Team Manager, Gartner
A Panel Discussion involving Gartner Analysts and leading practioners in the Indian BPO industry.
