Conference Agenda
Day 2: Thursday, July 17, 2003
Session Period TRACK B
Special Focus Verticals

Telecom  |   Manufacturing
10:15 - 11:15 TELECOM:
Doing Business with the Telco of the Future"

Speaker: Kobita Desai


There are three hygiene factors that have helped mobile phones become ubiquitous: ubiquity, usability and utility. With the transition from voice- to data-centric applications, operators must now add a fourth "U" or hygiene factor: uniqueness - the ability for applications and services to adapt to and treat each user as an individual. The future consumer will be a multichannel consumer. Mobile operators and related organizations with wireless channels to consumers will be key partners for organizations doing business in the "always-on" society.
11:15 - 11:30 Refreshments & Networking Break
11:30 - 12:30 TELECOM:
Networking the Real Time Enterprise
Speaker: Geoff Johnson


As e-business transformation continues to take hold and the pressures for real time operations increase, enterprises are becoming increasingly dependent on their networks - to the point that the network becomes the backbone of the business itself. This session offers a pragmatic view of what you need to do to keep your organization a step ahead of the financial and technological network demands it faces. We review the role of converging voice, video, storage and data networks to understand how to build true multi-service networks.
11:30 - 12:30

EXP: Creating Top IS Leadership Teams

CIOs everywhere know they have little choice except to improve their leadership skills and get more from their senior leadership team. But that's not easy. High-performance teams are far more productive than their more average counterparts. But distilling the secrets of success and putting them into practice is not as easy as it sounds. The session is set to answer the question: How can CIOs get high performance from their senior leadership teams?

Some of the areas that will be touched are:
- What are the needs that impact Senior management team performance
- When you form a team, how does psychology play a role in getting the team working:
- What are the different types of competencies are needed at senior management level.
- How do you address the emotional intelligence as a part of leadership.
- How do you adapt your leadership style to the needs of the team.