| Conference Agenda* |
|
Timings |
Session Details |
|
08:30am Onwards |
Registration of Speakers, Sponsors, Delegates & Media |
|
09:15am - 10:00am |
Inaugural Function
Chief Guest:
Chanda Kochhar, Executive Director - ICICI Banking Corporation |
|
10:00am - 10:30am |
Keynote Speaker: How should we Pay tomorrow?
H SriKrishnan, Executive Director - YES Bank |
|
10:30am - 10:45am |
Tea/ Coffee Break |
|
10:45am - 11:15am |
E-Payment products in banks based on centralised RBI platforms
Kaza Sudhakar, General Manager (DPSS) - Reserve Bank of India
Synopsis:
RBI conducts electronic clearings like RTGS, EFT, SEFT and ECS (Credit and Debit)
which enable funds to flow from account of one bank to another. Banks have created
several delivery channels and products to cater to the various customer segments
depending upon the time criticality and the business requirement of the customers.
While the infrastructure has been created it is observed that optimal utilisation
is not taking place. The high value payments need to move to the faster and more
secure RTGS platform. |
|
11:15am - 11:45am |
Corporate payments priorities
Natasha
Patel, Sr. VP & Head (Global Payments & Cash Management) - HSBC |
|
11:45am - 12:15pm |
Tarun Makhija, Regional Sales Manager (Partnership Business,
West India) - APC |
|
12:15pm - 12:45pm |
Mobile Banking trends in India, successful implementation strategies
Sanjay Sharma, Corporate Head (IT) - IDBI Ltd.
Synopsis:
- Channel conversion
- Importance of mobile channel for banks
- Mobile banking in the past and today
- Customer needs and experience
- Security concerns and measures
- Mobile banking applications and implementation
- Mobile channel integration: 2 approaches
- Partnership strategy ( Main Players/Stakeholders/
Partners )
- Marketing
- Banking Focus
- Trends and Statistics
- Scenario in India
- M-Cheque
|
| 12:45pm - 01:45pm |
Network Lunch |
|
01:45pm - 02:15pm |
Global trends in payments and implications for India
Saurabh Tripathi, Principal - The Boston Consulting Group |
|
02:15pm - 02:45pm |
eCheques
A R Ramesh, Business Head (Merchant Services ) - ICICI Bank |
|
02:45pm - 03:00pm |
Tea/ Coffee Break |
|
03:00pm - 03:30pm |
Card Payment System - Regulators Perspective
Arun Pascricha, General Manager (DPSS) - Reserve Bank of India
Synopsis:
The talk will deal with the changes in this area in the last two years or so.
It will also cover the issues involved with the growth of the card payment systems
in India, Working Group report and the draft guidelines framed by our Dept of
Banking Operations and Development, frauds etc. |
|
03:30pm - 04:00pm |
Customer Loyalty & Co-branding
Parag
Rao, Head Marketing (Credit Card) - HDFC Bank
Synopsis:
- Drivers of Customer Loyalty -- Globally & in India
- Role of Co brands in Customer Loyalty
|
|
04:00pm - 04:30pm |
Sponsor Session |
|
04:30pm - 05:30pm |
Panel Discussion:
Can new technologies help to increase
the payments and transactions efficiency, and reduce fraud? A good reality check!
Chair Person:
Kaza Sudhakar, General Manager - Reserve
Bank of India
Panelists:
D. Ray, General
Manager (Payment Settlement Group) - State Bank of India
Ravishankar, Country
Head (Direct Banking) - YES Bank |
|
05:30pm - 05:35pm |
Vote of Thanks:
K Unnikrishnan, Sr.
Vice President (Retail Banking) - Indian Banks' Association |
