overview THE 2ND ANNUAL RETAIL BANKING 2006 CONFERENCE was scheduled on December 14, 2006 at the Hilton Towers, Mumbai. This event was designed for senior managers and executives who had the responsibilities of the strategic direction of their organization and for those within the risk, regulation and compliance areas. Some of the event highlights were: Inaugural Address by V Vaidyanathan, Executive Director ICICI Bank Keynote Address by Sanjay Sharma, MD & CEO IDBI Intech Interactive and Educative sessions on Role of Technology in Retail Banking, Consumer & Service Issues, Credit Risk, Internet & Mobile Banking, Electronic Payment Systems in India, Laundering Threats in Banks, Legal Environment and Women Entrepreneurship in the Banking Industry. Key Speakers presenting were: Kaza Sudharkar, CGM Reserve Bank of India; K S Bajwa, GM (OPS) Punjab National Bank; Vijay Chandok, Sr. GM & Head (SME) ICICI Bank; P N Vasudevan, Head (Consumer Banking Operations) Development Credit Bank; Ravishankar, Country Head (Retail Banking) YES Bank; Uma Ramani, Asst. GM (Regional Rural Banks) State Bank of India; Bhargesh Ojha, Sr. VP & Head (Legal) Kotak Mahindra Bank; M Balakrishna, VP (Global Consumer Group Technology) Citibank; Arvind Sharma, Director IDRBT & V Chakrapani, Head (Audit & Compliance) HDFC Bank